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Creating a Merchant Profile
Merchant Profiles are created automatically when the Merchant Profile option is enabled for a merchant provider. When a credit card number is provided as a form of payment and a merchant profile does not already exist for this specific patron/payment combination, Theatre Manager will communicate with the merchant provider directly to get a Client Token and Payment Token assigned for the patron's payment information.
Patrons will have a separate Client Token/Payment Token combination for each credit card number used for payment.
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Merchant Profiles are not shared between merchant providers, even if the merchant account is with the same merchant provider. If you have multiple merchant accounts setup for different operational unit within your organization (i.e. box office sales, internet/web sales and/or development) and each merchant account is enabled to maintain profiles, then a patron could have multiple Client Token/Payment Tokens for the same credit card if the patron provides payment with those different operational units. In most cases the organization only has a single merchant account, thus there would only be a single Client Token/Payment Token for each patron credit card. |
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For patron credit card security reasons, functionality to manually enter the Client Tokens/Payment Tokens generated by a merchant provider into Theatre Manager is not allowed. |
