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Deleting a Merchant Profile

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  1. Open the Merchant Profiles List window.

    Click here to learn how to access the Merchant Profiles List window.

  2. Select the Merchant Profile to be deleted.

    Single click on a Merchant Profile to select it.

  3. Click the Delete button.

    The Delete Record confirmation opens.

  4. Click the Delete button.

    A second Delete Record confirmation opens.

  5. Click the Delete button.

    The Merchant Profile from Theatre Manager is now deleted.

    Theatre Manager does a best attempt to delete the customer profile from the merchant provider's servers. There could be a circumstance where the customer profile cannot be deleted using the API calls from Theatre Manager. If this occurs, login into your merchant provider's web portal and delete the customer profile manually.

    6. If the Merchant Profile is referenced by other files in the system, you will be unable to delete it and Theatre Manager will not delete the customer profile from the merchant provider's servers.