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Miscellaneous Tab

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The miscellaneous tab is used to provide contact information for your merchant provider. Please put information into these fields so that your staff will know who to contact in case of messages from the merchant provider like 'Hold Card' or 'Decline'. Clients using Orbital can use the information pictured for the name and phone number fields, then the email address of the organization's finance director or accountant. Those using other service providers will need to fill in contact details for their Merchant Provider or bank here.

Parts of the Miscellaneous Tab

Contact Person
Enter the name of the Merchant Contact person when a card comes back as 'declined', 'call center' or 'hold card'
Phone Number
Enter the phone number of the contact person
Enter the e-mail address of the Contact person
Opens an email to be sent to the address listed