Step 3: Testing the merchant account

Once the Merchant Account is updated in Theatre Manager and all Merchant Numbers have been updated. Employees will need to log out of Theatre Manager and back in for changes to take effect. Once logged back in, test the new merchant account from end to end by

1. processing a test transaction to ensure the new merchant account processes cards correctly.
2. Run an End of Day in Theatre Manager to ensure the transaction batches properly.
3. Open your online merchant profile and see that the batch is there and closed, with the right amount

Once you are sure the transactions are processing correctly you can then start up the web sales again and employees can log back into the database.

When you make the changeover to the new merchant account, you must RESTART your web listeners to ensure all web checkouts use the new merchant provider