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Home › Theatre Manager Online Help › System Setup › System Tables › Merchant Accounts › How to Change a Merchant Provider

Step 2: Switching Merchant Information in Theatre Manager

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Once you have all the merchant information entered from the previous step:

  1. Goto Setup >> System Tables > Merchant Accounts to see the merchant account list. You should see both your current and your future merchant records.
  2. Open both your old merchant account and your new one.
  3. Select the Employee tab on both windows
    • Select and drag all employees from the old merchant account to the Employee tab of the new merchant account.
    • You will see that all employee names now appear on the new merchant. From this point in, those employees will use the new merchant account.
  4. On the NEW merchant account window:
    • Check the 'Active' flag in the new merchant account
    • Uncheck the emergency mode setting in the new merchant account
    • Close the new merchant account window
  5. On the OLD merchant account window:
    • Uncheck the Active box in the old merchant account window.
    • Close the old merchant account window
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How To