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Maps Tab

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The Map tab allows you to view the current map, with the specific holds being used, for the performance. When you click on a performance on the left, the map for that particular pereformance is displayed on the right.

From this tab, you can

  • View the current house dressing for a reserved seating event.
  • add and release holds for the selected performance.
  • create a different return to hold map for each performance if you want tickets returned to hold when they are refunded in a different way that the venue default.
  • Print the map with the holds right before the performance - for the front of house staff.
  • see the Hold and Sold count and their effect on online sales based on the reporting capacity settings.
  • etc
To help manage online sales based on reporting capacity, a table below the map window shows current physical capacity, reporting capacity, sold, held (and social distance held) totals.

The remaining seats indicated how many more seats can still be sold online. When it is negative, online sales are prevented because you have reached reporting capacity, even if there are seats left that can be sold to the performance.

Parts of the Maps Tab

Performance Information

Performance # Unique performance number generated by Theatre Manager.
Performance Code A quick reference for the performance.
Performance Date Date of the performance.
Performance Time Time of the performance.
# Sold Number of seats currently sold for the performance.
# Held Number of seats currently held for the performance.
Sales Method Type of seating used for the performance, typically either Festival or Reserved.
Play # Sequence number of the event.

Additional Buttons

Shows the current map as it appears in the Ticket Selection process.
Shows the default holds map for the venue as set in Theatre Maps.
Allows a seat to be held by a letter code for the selected performance.
Allows a seat to be released for sale for the selected performance.
Prints a graphical version of the "House Dressing" for the selected performance. Click here for more information on printing the Graphic Map by Performance.
If you add holds in the theatre map for a performance that has already been set up, you will need to go into each performance in the event:
  • Select the Holds tab.
  • Check the Radio button .
  • Then click the Refresh button.
  • The Added Holds will populate the map for the performance.