The meaning of the icons on the bottom of the window are:
Inactive Sales Rule | This means that the sales rule detail line has been marked inactive. It will never be used during a sale (unless made active in the future) |
Inactive Promotion | The 'TO' promotion is currently inactive. so, even if the 'From' promotion is selected during the sales process, and in active 'TO' promotion will render this particular sales rule unusable at the current time. |
No Uses Left | The Sales Rule Detail has a limit on the number of uses and it appears to have been reached. If so, then this sales rule detail cannot be applied. |
Applies to already discounted tix | Normally, a sales rule only apply to full price tickets. This indicates that the sales rule, when applied, is allowed to discount a ticket that has already been discounted (in a plug in) |
Price Code Excluded | This can reflect one of two conditions that might cause the sales rule not to be used
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Promotion Date Range Not Current | This is not an error, per se. However, if the available date range on the 'TO' sales promotion is specified, and the current date is not within it, then this sales rule detail cannot be applied. |
Click from the bottom left to open and add a new Sales Rule Promotion Conversion.
Specify the price code sale promotion combination in the FROM section that, if used to sell a ticket, will be converted to the price code and promotion in the TO section.
NOTE: The FIRST price code/combo that is found in the TO section will be matched with the ticket sale. Any subsequent rules with the same price code/promtion will be ignored. NOTE: The price will change to the TO promotion regardless whether the it is enabled for the performance or not. This way, you can leave it disabled so that it can't be picked accidentally. |
Use the to access your sales promotion list and select the promotion.
You can now apply the sales rule to a Coupon Code or Membership/Pass