You are here Authorization

Subscribe to Syndicate

To enable the level of End-of-Day reconciliation that Theatre Manager users have come to expect, the authorization in is done a little differently.

  • Each authorization is sent using a mode called 'auth only'. This gives you an authorization number and a guaranteed hold on the patrons credit card - just like a full authorization - for up to 30 days, or until released. The situation where you would personally experience 'auth only' is when checking into a hotel where a hold is put on your card for the duration of your stay.
  • In Theatre Manager, the amount 'held' is the exact amount of the sale (it is never more, nor less). Refer to the top part of the diagram above - Theatre Manager simply asks to guarantee a hold on the right amount of funds.