Unprint or Refund Batch of Tickets

The Unprint or Refund Batch of Tickets function allows you to search for tickets in a variety of ways and:

• Unprint the tickets to reset the 'Printed' flag so that they can be printed again. This is helpful when a batch of tickets needs to be reprinted -or-
• perform a mass refund on selected the tickets which can cross event and performance boundaries.

To access the Unprint or Refund Batch Of Tickets function:

From the main menu bar, select Setup >> Batch Functions >> Unprint Batch of Tickets.

The Unprint or Refund a Batch of Tickets window opens.

Parts of the Unprint or Refund a Batch of Tickets Window

	Opens the highlighted ticket detail window. For more on the Ticket Data window, click here.
	Click the Unprint button to set the print status on the selected ticket(s) to "unprinted."
	Clicking the Refund button will open the Refund Wizard and refund the selected tickets using the same tools as mass refunding from the attendance tab on play and dates. In this window, there are different search options, instead of just being restricted to those attending a performance.
	Prints the selected tickets. This option is only available if the selected tickets have the ticket status of "unprinted."