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Updating Holds on a Map

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Updating Holds on a Map

There are times when the map in a performance may need to be updated to reflect the default holds on the venue map for the event. The performance may have been built without using default map holds or the map for the event/performance may have been updated and include new holds. The steps below provide an outline on how to update the performance to reflect the holds using in the venue map:

  1. Find the event / play you want to hold seats for.

    Click here to learn how to find an event / play.

    Event List

  2. Open the event / play by selecting it in the list and clicking Open or by double clicking it.
  3. Select the Maps tab

    Maps Tab

  4. Highlight the Performance(s) on the left side of the window.

    Should you need to hold seats for multiple performances at a time simply select multiple date/times from the list on the left side of the window.

    Selecting Multiple Dates

  5. Right click on the Map to view the options menu.

    Options Menu

  6. Select Hold All Seats On "Return To..." Hold Map

    Select Option from Menu


Once the holds have been updated seats will be held with the default letters from the venue map for those performances selected on the left. All holds appear as lower case letters on the map. Changing the hold colour can be done in the Box Office tab of Systems Preferences by a Master User.

Updated Map with Holds