 |
This section describes the ticket sales/ management processes in detail. Click if you would like to see the general features of the order window.
|
To sell a ticket to a patron, you perform the following steps:
- Click the Patron Button
from the main Theatre Manager toolbar / ribbon bar.
The Contact List window opens.

- Find the patron buying tickets in the contact list.
Single Click on the patron in the list to highlight. For more information on finding patrons click
here.
- Click the Buy Tickets
button
double click to open the patron window and click the Tickets
button at the bottom of the Patron window.
The Order Window opens.

- Select the performance(s) the patron would like to buy tickets for.
Click here to learn how to search for performances.
- To select a single performance double click on it.
- For Mac users, to select several performances, hold down the <OPTION> key
and single click on the desired performances.
- For Windows users, to select several performances, hold down the <CTRL> key and single click on the desired performances.
- To select several performances located together on the list, click on the first performance and while pressing down the <SHIFT> key, click on the last performance to be selected. All the performances between the first and last performance will be selected.
- Drag the selected performances to the bottom portion of the window, or on
top of the Add button to include them to the selected performances.
- Click the Seat Selection
tab.
The Seat Selection window opens.

For more information on selecting tickets in a Graphic Maps click here
or for Festival Seating click here.
- Select desired seats for each event.
- Click the Payment
button.
To learn more about receiving payments click here.
The following quick reference information is available for selling a Ticket |

Reference Guide (pdf)
|

Cheatsheet (pdf)
|

Flash ScreenCast
|
 MP4 ScreenCast
|