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How the Web Sales Pages Work With Coupon Codes
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By default the coupon button in the TMcart page takes you back to the TMtickets page so you can buy more tickets. If your customers tell you they are "stuck" when entering a code, this may be the reason. |
You have set up a pre-sale coupon, but how does the website manage it?
The idea of when a coupon/Pre-Sales Code is entered on the Event Listing page is to STAY on that page because the Event Listing will be updated with any NEW events that you coupon / Pre-Sales Code gives you.
For example, I have set up a presale coupon for our event Classic Vaudville. This has been sent out to selected patrons.
When they click the Add Code button, the event list displays the event that coupon is good for.
The patron now clicks the buy button and the Seat Selection window is displayed.
Our patron clicks the Find Best Seats Available button.
The seats are the ones they want, so they click the Add Tickets to Shopping Cart button.
The Cart is displayed. The tickets are in the cart and the coupon discount has been applied. The next step is to choose go to checkout and make payment.
However, if the patron has NOT noticed the Coupon, they may then enter the Coupon Code again and click the Add Coupon button.
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By default the coupon button in the TMcart page takes you back to the TMtickets page so you can buy more tickets. If your customers tell you they are "stuck" when entering a code, this may be the reason. |
If your intention is to give only discounts with your coupons, then it would make more sense for the patron to be directed to the Shopping Cart page after entering in their coupon so they can SEE that the coupon was entered, and if they ALREADY purchased tickets that the coupon is applicable for, they will see the discounted ticket price there too.