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Why was my EFT File Rejected with an Invalid Transmission Date?

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I created the EFT File from Theatre Manager correctly, but when I attempted to submit it for processing with the bank it was rejected with an Invalid Transmission Date?

When the EFT File from Theatre Manager is created, there is a Transmission Date within the File Header Record to indicate when the file was created.

The banks have put in a restriction that if this Transmission Date is in the future or if it is more than 4 days prior to the submission date, the file will be rejected. The 4+/- days varies and is dependent on the bank.

This is a safety feature to protect you from accidentally submitting an old file to be processed again.

Contact ArtsMan Support and we will assist you in recreating the same EFT File again but with a current date so that you can resubmit for processing.