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Time differs by an hourly increment.

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If the time on your computer differs from the server by what appears to be a relatively even multiple of an hour (eg +/-1, 2, 3 or so hours)
  1. Verify that the server time and timezone is correct
  2. Verify that the timezone setting in the postgresql.conf file is correct.
  3. Verify that the workstation clock time and timezone match the Server. If they do not, you have two options:
    • If the workstation should be in the same timezone, fix the timezone in the clock preferences
    • If the office is in a different timezone than the server, you can set the workstation timezone in the Theatre Manager Preferences file for that workstation
  4. If it still persists, check that the postgresql.conf has the correct 'Log_timezone' setting and "timezone" setting for the local area and match the timezone on the server. There are instructions for editing on an OSX or Windows Server
  5. Typical values are:
    • US/Eastern, US/Central, US/Mountain, US/Pacific, US/Alaska, US/Hawaii, US/Michigan, US/East-Indiana, US/Indiana-Starke
    • Canada/Newfoundland, Canada/Atlantic, Canada/Eastern, Canada/Eastern, Canada/Saskatchewan, Canada/East-Saskatchewan, Canada/Central, Canada/Mountain, Canada/Yukon or Canada/Pacific
    • The valid timezone list can be found in Setup >> Company Prefs >> Reports/Misc tab