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Reports/Misc Tab

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Date & Time
Date Format The format for the date. Use the list window for all possible options.
Time Format The format for the time. Use the list widow for all possible options.
Time Zone Select the time zone that your venue is in. When Theatre Manager starts, it will tell the server that this is the local time zone -- and if your time is different (accounting for time zone awareness), TM will inform you of the mismatch.

If any of your workstations are located in a different timezone than the database setting, you can set a specific time zone at a specific workstation by configuring the preferences file and set it to one from the list of timezones (its rare you would ever need to do this).

Maintenance Jobs
Maintenance Jobs Maintenance Jobs are tasks performed by TM Server that can be deferred to non-peak hours.
Run Between Enter the Start Time and End Time. Maintenance jobs will only run within that time interval. The default is 1:00am to 5:00am, but you can schedule this to be 23:00 (11pm) to 3:00am or any such time as you wish. You many want to schedule to be after your late-night backup.

Batch Printing Queue

 The Printer Batch Queue allows users to setup reports to be created and printed during nonprime business hours.
Weekdays The time of day for the reports in the printer queue to start printing for Monday through Friday.
Weekends The time of day for the reports in the printer queue to start printing for Saturday and Sunday.
Warn on Quit Click to warn a 'logging off employee' if there are any reports in the Batch Printer Queue to be printed. At least one employee must remain logged on to have the reports in the queue to be printed during nonprime time hours.

Employee Access Management
Inactivity Timeout Number of minutes of inactivity before Theatre Manager will automatically log somebody out completely.

The auto logout is initially set to 15 minutes. We suggest about between 2 and 4 hours for this, depending on the general user habits

PCI compliance requires that a screen be locked after 15 minutes of inactivity. Theatre Manager will display a small window that requires the user to re-enter their password. This is a mandated requirement per PCI requirement 8.1.8

This lock screen will stay in place until the auto-logout timeout has expired. At that time, the user will be completely logged off.

In addition to the feature built into Theatre Manager for auto log out, you are encouraged to use the screen saver provisions that require passwords after the screen saver is activated.

Company Icons
Company Icon for Ticket Trove 250x200 pixel jpg that the iPhone Application will use for your logo thumbnail in the Ticket Trove Application. Click here for more information on how to add images to Theatre Manager for Ticket Trove.
Company Overview for the Web A description of the organization to appear in the web mobile application. It is to give the patron insight into what the organization stands for.
Company Logo for Reports Click on the picture to select a new graphic or drag and drop an image filento the graphic area to use a custom logo on your reports.
The space allotted for the logo on reports has an aspect ratio of 3.75" wide and 0.75" high. Any image you place into this field that is not that size will be scaled up or down to match that ratio -AND- the reports will maintain the aspect ration of any picture you put in.

For best results, try to put in a image that is the size above (or has the same aspect ratio if its not the specified size).

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