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Using Combo Packages for New Subscribers

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Season Combo Packages offer the patron a convenient way to select favorite seats within each season package's venue to assign to the events. The process is that the patron would select their favorite seats for the 1st season package, then the web sales module would automatically display the search criteria for the 2nd season package. Upon successful seat selection of the 2nd season package's seats, if there was a 3rd season package, the web sales module would automatically display the search criteria for the 3rd season package. This process would continue until all the season packages had their seats assigned. Once completed, the patron would be shown their shopping cart to review their complete season.

Season Combo Packages are only applied to online new and renewal web sale subscriptions. New and renewal Subscription Combo Packages in the box office follow the same procedures as using a standard subscription package as outline in Selling Season Subscriptions.

An example of how the process appears online

  1. Click the Subscriptions button in the top toolbar.

    The web module will display the available new and renewal packages available for selection.

  2. Click New Subscription beside the new season package.

    With a combo package, the patron is able to start the subscription series from any of the packages that are part of the combo package. If you choose, there are options available to customize the subscription web page to only display the primary subscription.

  3. Choose the desired season series.

  4. Choose the desired seating area.

  5. Choose the desired number of subscription seats.

  6. Click Suggest Some Subscription Seats.

    The web module will now locate the best available seats based on the selection criteria.

  7. Choose a Subscription Price Option.

  8. Click Add Subscription to Shopping Cart.
  9. The web module will now repeat the above steps starting at step #4 for the next season package.

    The Season Series selection option is determined during the 1st package's seat selection. If the subsequent 2nd, 3rd, 4th, etc. Season Series is also available as the 1st Season Series, the Season Series option is defaulted to be the same series for all remaining Season Packages. This ensures that the Season Packages purchased in the same grouping remain in the same series.

  10. After the final season package has seats assigned, the patron is shown their shopping cart to review their new season subscription.