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Print-at-Home and coupon requirements

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If a sales promotions is explicitly marked with the requirement for a coupon when sold online, then the following happens:

  • if the patron prints at home - all tickets in the order will be printed - this is so that a patron has the same number of tickets as their online order
  • The tickets that require an online coupon will have an invalid bar code. This means that the ticket cannot be scanned into the venue in anyway.
  • There will be instructions on the ticket to take the print-at-home copy to the box office or will call to have it exchanged for a hard ticket stock ticket - which of course can be scanned.
  • This way the box office can verify price eligibility for the promotion, such as AAA discount, 2 for 1 coupon, Active Military - any reason at all.