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Log of when Emails were sent

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You can use the web listener logs to determine generally when emails were sent from TM and if there are ongoing issues.
  • Open up the web listener log
  • Search the log Message field content for Batch Mailer
  • You will see one type of message that indicates Sent and Failed each with a count.
    • A Sent count reflects the number of emails that Theatre Manager was able to send successfully
    • A Failed count of other than zero indicates some problem with the email that will need to be diagnosed
    • If everything is successful, then nothing to worry about
  • The reason for failed emails is usually in a separate line with an error message. if there are a lot of these, then you can edit/fix some reasons by jumping over to the Manage Pending Emails screen to correct invalid email addresses, etc.