Microcom printers have the ability to print wirelessly using a Panda Wireless dongle. When the printer is unboxed the dongle can be inserted directly into the USB port and the printer configured to join the network using Wi-Fi.
For security, Wi-Fi printing should be set up on a private, secure network where only administrative staff have access. The speed of ticket printing will largely depend on the network speed. Wi-Fi printing may not be as effective for larger batch printing.
The Wi-Fi dongle will not light up.
Use the Next button to continue navigating through the settings.
The Wi-Fi dongle will light up once it's connected to the network. The printer will take approximately 30 seconds to retrieve a DHCP IP address from the network.
If the Microcom printer has previously been connected via an Ethernet cable or an Ethernet cable has been plugged into the printer you will not be able to simply plug the dongle in and configure the Wi-Fi settings. Follow the steps below to complete the wifi setup process.
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This removes the previously configured IP address from the ethernet connection and moves the settings back to default.
The printer will take up to 30 seconds to pull an IP address from the network. Use the Print button on the front of the printer to generate a test ticket. The IP address of the printer will appear on the test ticket. Use the Command prompt (Windows) or Terminal (Mac) to Ping the IP address on the ticket. The printer should respond.
Add the printer as a Device to Theatre Manager and set your Hardware Preferences to use the new printer. You should now be able to print to the printer using the Wi-Fi connection.