You are here

Home › Theatre Manager Online Help › Getting Started - Hardware Requirements › Ticket Printers

Practical Automation Printer Setup

Subscribe to Syndicate
Before you print tickets, you need to set your ticket printer settings in employee preferences. Once set, those remain to the machine you are working on and user id logged in to the machine. If you go to another machine, you may have to set the printer preferences for that machine.

Depending on the ticket printer and the operating system there will be different confirmation windows before the tickets are printed.

NEVER INSTALL a practical automation printer driver on a computer even if suggested by the operating system. If a practical automation printer driver has been installed, remove it.

When using ticket printers with parallel ports, there should be no printer driver assigned to LPT1.

Finding out Practical Automation Ticket printer current IP address

  • Turn the ticket printer off.
  • Turn the ticket printer on holding down the [F0] button on the printer.
  • This prints a ticket with information about the printer and it's IP address. The factory default is usually 192.186.1.1