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No Permissions For AVS_Info

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No Permissions For AVS_Info

When the merchant account is setup in Theatre Manager and a test transaction is processed the error message above may appear. This error message is the result of missing options in the setup of the Merchant Account by Moneris. To correct the issue:

  • the Moneris representative will need to be contacted.
  • A request will need to be submitted to enable AVG and CID/CVV2 processing. This process can take up to 5 business days.
  • Additional Moneris account setup charges will apply for implementing these charges.
The settings are mandatory in order to process credit cards using Theatre Manager.