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Theatre Manager Web Services

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Theatre Manager web services need 3 components set up in order to work. These are illustrated below and are:

You can access the Director to configure services at any time using on a machine containing TM Server.

Since the director uses javascript, please make sure you have the latest version of your browser installed on your machine or mobile device: Safari, Firefox, Chrome, Opera, IE 11 or Edge browsers are known to be compatible.


For PCI compliance, if TM Server is configured as a web server, it must be installed in a DMZ and separated from the rest of the network so that card holder data would never be on the same part of the lan as the DMZ.
The above diagram illustrates a standard installation. Depending on security and/or performance requirements; other parameters can be altered to affect load balancing across multiple machines. This should only be done under guidance of AMS staff
The diagram above shows the flow of data for web sales. The general setup involves:

  • The firewall directs incoming traffic on ports 80 and 443 to the web server from the internet. The web server is configured to elevate all port 80 traffic to use TLS on port 443.
  • The web server can be on the same subnet as the firewall (or not, as you wish). This allows:
    • web traffic from the internet on ports 80 and 443
    • provides dynamic load balancing to a number of Theatre Manager Servers and passes web requests to port 5000 on each of those servers
  • A TM Server in Services Configuration receives communication on port 5000 and talks back to the web server on internal port 8111 (a separate virtual server) to retrieve custom web pages for merging
  • Some configuration of the services in Company Preferences 'Director Tab'

The actual installation of the is described for Macintosh and Windows. While unsupported by Arts Management, you can use Linux if you know how to use apt-get and install and configure NGINX (we can provide a template nginx.conf file for you.


The diagram refers to 192.168.1.x for the internal network and is used throughout the documentation as a sample lan addresses. Your IP addresses may be different