You are here

Emailing PDF e-ticket options

Subscribe to Syndicate

When emailing tickets, the options on the window below are:

  • Tickets as attachments

    Selecting how you want the tickets attachments on the right side will show the feedback in the attachment list. The default for this window is set in company preferences, web options, Ticket Delivery Options/Fees

    Choices are:

    • ALL tickets in one PDF - placing all tickets in a single PDF attachment - which will take all the tickets that are printed and put them into one PDF document to send to the patron. This might be useful for group sales.
    • One ticket per PDF - as individual PDF attachments - which creates one PDF attachment per ticket and adds it to the email being sent
  • Templates and email content:
    • From: specify if the PDF tickets are coming from you or from the web listener user id
    • To: allows selection of any of the email addresses that belong to the patron.. If you want to change the default, type part of the name or email address and the system will present valid selections to you for that patron and/or household
    • Subject: is the subject of the PDF e-ticket email
    • Template: if you have set up emails that can be used as part of emailing to a patron, then pick a form letter template to fill out the letter. The text will be placed in the body and can be edited.
    • Body: is the text of an message that forms the body of an email. You can free form the letter, or use something from a template, or select a template and modify the text in any way you see fit