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Print Ticket Options

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During the payment process, there are options for how the tickets will be printed. Some options depend on your Box Office policy, while others depend on the type of printer you may have. Most Practical Automation printers automatically cut after each ticket face is printed.

Box Office policy items include:

  • Mark Tickets as Printed
  • Print Address Ticket
  • Print Credit Card Receipts

These options can be defaulted in Setup->Company Preferences on the Ticket Faces tab.

Printer hardware options include:

  • Cut each ticket
  • Cut after last ticket printed for patron
  • Do not cut tickets

The Ticket Printing options appear on the right hand side of the Payment window.


Options in Ticket Printing

Mark Tickets as Printed This option will mark the tickets as printed, but not print them. This is useful when you are simply tracking attendance and do not want to actually print tickets for the event. This setting will apply to all tickets within the order. Optionally, you can set "Mark tickets as Printed (but do not print)" in the Event setup. For more information on this setting in Event setup click here.
Print Address Ticket This option will print an address ticket for the patron to whom the order was sold. The primary address in the patron record will be used. In order to print a credit card receipt, the specific credit card receipt ticket face must be identified in Setup>>Company Preferences on the Ticket Faces tab. For more information on ticket faces click here. For more information on the Ticket Faces tab, click here.
Print Credit Card Receipts This option will print credit card receipts if a credit card (or multiple cards) were used to pay for the order. In order to print a credit card receipt, the specific credit card receipt ticket face must be identified in Setup>>Company Preferences on the Ticket Faces tab. For more information on ticket faces click here. For more information on the Ticket Faces tab, click here.
Cut each ticket If your printer allows tickets to be printed without cutting them, this option instructs the printer to cut after each ticket (standard cutting).
Cut after last ticket printed for patron If your printer allows tickets to be printed without cutting them, this option will cut a group of tickets after each patron's order is complete. When batch printing tickets, this option can be useful to group tickets for a patron together and provide a "fan-fold" ticket set for each patron.
Do not cut tickets If your printer allows ticket to be printed without cutting them, this option will not cut tickets at all. This can be used for Season Subscription tickets so they can be mailed to the patron in a "fan-fold" format.