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Manually Reprinting or Printing a One-Off Donation Receipt

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Sometimes it may be necessary to reprint a donation receipt, or manually print a one-off receipt, as opposed to using the Batch Print function.

Reprinting a Receipt

  1. From the Donation tab in the Patron Record, open the receipt that requires a reprint.

  2. Inside the Donation Detail window click the Receipt tab. Select the donation and click the Open button.

  3. Inside of the Edit Manual Receipt window, click Set Reprint to reprint the receipt

This process has un-printed the receipt, setting up the donation to be printed again. Now we can either run a Batch Print for the next set of receipts (and this donation will be included), or, we can manually print the receipt (described below).

Manually Printing a Receipt

  1. Enter and receive payment for the donation

    For further information on this topic refer to Inserting a Donation.

  2. In the Donation Detail window, click the Receipt tab.

  3. Select the donation that requires a manual receipt.
  4. Click the Open button.

    The Edit Manual Receipt window opens.

    Theatre Manager will fill the date fields with the current date and will set the receipt number to the next number as set up in the Donation Receipts tab of Company Preferences. This can be changed to match the manual receipt if it has not been set up.

When manually printing or editing donation receipts, you CANNOT:
  • date a receipt earlier than the donation date
  • date a receipt earlier than the payment date (for post dated payments - there is some small leeway for year end)
  • remove the receipt printed date without removing the receipt number
  • have a receipt printed date and no receipt number
  • have a receipt number and no receipt printed date
Click the Set Reprint button if you want to unprint the receipt - so you can then reprrint it using the batch receipt printing. You can also unprint a batch of receipts through another window.
An unprinted donation receipt generates a DU transaction with the old receipt number on it - which you can see in any transaction report or transaction window.