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Forcing Carts Closed

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If carts are old and have any 'partially checked out' status error, or you simply want to force them closed, you can do so by:
  • Opening the list of shopping carts and searching for the status codes of the ones you want to clean up
  • Investigating why they are not complete, if necessary, and fulfilling ticket orders
  • Selecting the carts
  • Picking 'Force Carts Closed' in the menu
  • You will see the image below. Selecting 'Force Close' will change the cart status to cart closed-operator forced it closed. Once carts are properly closed, the patron can be merged with other patrons.