Gifting Tickets During Purchase

Tickets can be gifted to another household member or another patron during the initial ticket sale. To gift a ticket, you perform the following steps:

1. Add or select the purchaser in the database.

   Click here for information on finding a patron in the database.

2. Select the "Buy Tickets" option.
3. Pick the Performance in the Performance Selection tab.
4. Choose the seats in the Seat Selection tab.
5. In the Ticket Review Tab, highlight the ticket(s) to be gifted and right-click or control-click to bring up the Context Menu.

   

6. Select "Assign ticket as gift to..."

   You have the option to assign the tickets to household members or to a "Patron outside of household"

   If you want to assign one ticket to one household member or patron and another ticket to a different household member or patron, you just have to do them one at a time.

   If you select a Patron outside of the household, a window opens to enter the patron number or use the lookup to find a patron in the database:

   1. Type some part of the first name, last name and/or company to find the patron you want
   2. Double click on the patron to move them to the top. If oyu want to find/select a different patron, then repeat the steps
   3. Once you have the patron you want to assign the ticket to, then click the 'assign gift' button to finish

   

7. Proceed to the Payment screen to finish the transaction.

The following quick reference information is available for selling a Ticket

Reference Guide (pdf)

Cheatsheet (pdf)

Flash ScreenCast

MP4 ScreenCast