Occasionally, you may receive a Thermal Ticket Printer Error Code in Theatre Manager when attempting to print a ticket. This message is not generated by Theatre Manager, but rather by the ticket printer itself, and then passed through Theatre Manager for you to see.
Thermal Ticket Printer Error Codes as provided by Practical Automation:
CODE |
DESCRIPTION |
1 |
Printer out of paper |
2 |
Jammed ticket |
3 |
Printer offline |
4 |
Printer failure |
5 |
Low paper (roll ticket printers only). |
The following resources are also available from Practical Automation:
Ticket Printer Error Codes as provided by BOCA:
CODE |
DESCRIPTION |
1 |
REJECT BIN WARNING |
2 |
REJECT BIN ERROR |
3 |
PAPER JAM PATH 1 |
4 |
PAPER JAM PATH 2 |
5 |
TEST BUTTON TICKET ACK |
6 |
TICKET ACK |
7 |
WRONG FILE IDENTIFIER DURING UPDATE |
8 |
INVALID CHECKSUM |
9 |
VALID CHECKSUM |
10 |
OUT OF PAPER PATH 1 |
11 |
OUT OF PAPER PATH 2 |
12 |
PAPER LOADED PATH 1 |
13 |
PAPER LOADED PATH 2 |
14 |
ESCROW JAM |
15 |
LOW PAPER |
16 |
OUT OF PAPER |
17 |
X-ON |
18 |
POWER ON |
19 |
X-OFF |
20 |
BAD FLASH MEMORY |
21 |
NAK (illegal print command) |
22 |
RIBBON LOW |
23 |
RIBBON OUT |
24 |
PAPER JAM |
25 |
ILLEGAL DATA |
26 |
POWERUP PROBLEM |
27 |
DOWNLOADING ERROR |
28 |
DOWNLOADING ERROR |
29 |
CUTTER JAM |
30 |
STUCK TICKET or CUTJAM PATH1 |
31 |
CUTJAM PATH2 |
The
BOCA Systems web site contains a variety of technical manuals for FGL programming and Owner's Manuals.