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End of Day Imbalance due to Sweep Time

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This condition pertains to refunds that actually worked, but causes a seeming out of balance error condition in End of Day when depositing. You may get a list of transactions that are in Theatre Manager and not in Authorize.Net or vice versa.

Conditions Action or Workaround
Refunds appear in Theatre Manager and not in
Refunds are processed immediately by

If you do a lot of refunds before the sweep time and settle end of day after the sweep time, you may be told that you are out of balance by what seems to be the total amount of your refunds.

See explanation why processes refunds right away.

Transactions in but not in Theatre Manager
Print the Audit report and refer to the help around reading the audit report and actions to take