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Duplicating Passes / G.C.s

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To issue a number of Passes you can duplicate an existing Pass.

The rules for duplication to be allowed are:
  • It CANNOT be of a type that allows renewal. Passes that can be renewed at their expiry date just cannot be duplicated.
  • It must be a valid pass type. For example:
    • the start and end availability date on the pass setup must either be blank or within the current range.
  • Most importantly - the creation of the PASS CONTROL NUMBER cannot be DEFINED BY THE USER. It must be system assigned or next available number starting at...

    ( we always suggest making all passes have the control number defined by theatre manager)

  • You must save the pass you sold before you duplicate it.

To duplicate a Pass, Gift Certificate, you perform the following steps:

  1. In the order window click the Membership button.

  2. Click the New button.

    The Membership Detail window for the current patron window opens.

  3. Enter the details for the donation.

    The details of the member type will be displayed in the window. Click here to learn more about adding Member Types.

  4. Edit the membership data as needed.
  5. Click the Save button.

    At this point, you can continue and take a payment.

  6. At a future date, or before you take the payment in the current order, from the Pass/G.C. details window, you:

  7. Click the Duplicate button.

    The Duplicate dialog opens.

    Here you can enter the number of new pass/g.c.s to be created when the order is duplicated. All will be added to the same order and the total owing is adjusted accordingly.

  8. Enter the number of duplicates and click the Duplicate button.

    The Pass is duplicated the number of times specified.

  9. Click the Payment button.
  10. Enter the payment information.

    For more information on accepting payments click here.

  11. Click the Accept Payment or Print Tickets button.

    The membership sale and the sale of any other items that have been purchased in this order is now complete. The screen will return to the Patron window.