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Editing the Host file for Mac

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Troubleshooting generally depends on the behavior of the DNS within the firewall and the operating system used. Most Mac's will easily find 'tickets.yourvenue.org' by navigating through the firewall properly. However it may be possible for a machine to not be able to access the online sales domain directly.

The best way of correcting this issue is to put an entry within the internal DNS server to point 'tickets.myserver.org' directly to the IP address of the apache server.

If that is not possible, an entry in the hosts file of each web listener that points to the apache server can be made. This should be done if the DNS does not propagate in the internal network. If the Web Listeners start up and are able to find the 'tickets.myvenue.org', you will not need this step. If they do startup but they seem to be ignored by apache very quickly, then you will need this step.

# Description
1 Open the 'Terminal' window.
2 Type cd /etc.
3 Type sudo vi hosts.
4 Type the administrator password to the machine.
5 Use the arrow keys on the keyboard to scroll down.
6 Type 'I' to enter the edit mode.
7 Add the IP address of the Apache machine followed by the online sales domain.

8 Click the 'ESC' key on the keyboard.
9 Hold the SHIFT key on the keyboard and type Q.
10 Type WQ.
This with write the changes to the Host file and close it.