2022 - Theatre Manager Desktop on M1/M2 may require reinstall

Venues using Theatre Manager on M1/M2 Mac's in Native Mode may need to download and reinstall Theatre Manager after November 5th, 2022.

The Issue

Apple is very strict that applications must be signed or they wont run. Quite inadvertently (and accidentally), our existing digital deployment certificate was revoked late in the evening of November 4th. Consequently:

• Some people may not be able to use Theatre Manager on apple silicon machines (M1, M2, etc)
• We have rebuilt an installer with a new digital certificate that works

The Solution

If you run into the issue where Theatre Manager will not start and Apple says its not trustworthy, you will need to:

• Delete the existing version of Theatre Manager.app from your computers 'application' folder
• Download the installer from https://downloads.artsman.com/Software/Version10/TMSetup.zip. You cannot use an old installer.
• Reinstall Theatre Manager, and you should be good to go.
• (If Theatre Manager will not install, then go to system preferences->Security and Privacy and allow install of apps from anywhere)

We apologize for any inconvenience this may have caused.