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Downloading an Installer

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When downloading any update for Theatre Manager, please make sure your personal firewall is turned on per PCI requirement 1.4

The correct procedure for downloading any update or checking to see is one is available is to:

  • Log in as an employee with master user privileges
  • Go to the Help menu in Theatre Manager
  • Pick the Check for update menu option
  • This determines the version that you are entitled to download. Your maintenance agreement must be up to date to receive the latest.
  • Theatre Manager defaults to download the current version for the operating system you are using. If you have multiple platforms within your organization, select the appropriate one from popup to get an updater for an alternate platform prior to beginning the upgrade process.. Valid platforms are:

    • Macintosh 32 bit - valid for high sierra an earlier
    • Macintosh 64 bit - valid for El Capitan and later, required for Mojave
    • Windows 32 bit - valid for Windows 7 and later
    • Windows 64 bit - coming later in 2018 - tentatively for Windows 8 and later
  • We suggest downloading the updaters that you require once, and then placing them on your network or a USB key for later installation on other machines in your network.