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  • References include accurate, up-to-date, comprehensive information
  • Tutorials and How-To guides are led by needs of the user, Reference material is led by the product it describes
  • Although reference should not attempt to show how to perform tasks, it can and often needs to include a description of how something works or the correct way to use it
  • Examples of Reference material are Dictionaries, Encyclopedias or Glossaries
  • Software examples of Reference material are API documentation, class documentation or function documentation

Factors That Prevent Tickets from being emailed

You may receive a message that eliminated tickets from being emailed from the box office that looks similar to the one on the right.

If tickets cannot be emailed to people, typical reasons are:

Payment Linked Refund List

The linked payment refund tab shows any refunds that have been made in the order that have been linked against an original authorization.

This will help you determine how much has been refunded against a card already - since you can only refund up to the original amount you authorized on the card.

Email Status

If you see errors in emails as desribed in the window above, you can address some on this window and/or on the Note Detail window.

Letter/Email Attachments

this window shows any attachments that are part of the email correspondence. Some of them may be print at home tickets, invoices, or calendar files that are associated with a web order. The icons indicate whether the attachment has been processed to create its content.

Microsoft Dynamics GP 2016

Microsoft Dynamics GP 2016

The Microsoft Dynamics GP 2016 exports a tab-delimited text file containing an export line for each detail line within the G/L Entry. The deposit and sales posting are combined and exported within the same export file. This allows an exact match of each G/L Entry to crossover into Microsoft Dynamics GP 2016 accounting software (line for line).

Report Context Menu

You can right click on a report to:
  • Select all data in the report. You can also drag select the areas you are interested in
  • Copy the a selection of text that you can then paste into another application like Word or Excel
  • Show the Page List on the left side of the report as thumb nails
  • Zoom to:
    • 100% - show the page full size

Using Search in Reports

You can search for text in a completed report by typing text into the text area and hitting tab or enter. You will see that words highlight in the report and the number of matches within the report

If there are multiple text matches, you can use the next and previous buttons to find the next and previous match.

If you would like, you can do a Case Sensitive match where text in the document must match the case of the search words.

 

Verify Social Distance

It is very important that holds on a venue DO NOT conflict with social distance holds.

In other words held seats for things like lighting boards, ushers, donors, cannot appear as a 'q' hold for a social distance seat. The different types of holds must be mutually exclusive.

 

Patron Selection

This option only applies only to creating a mail list.

 

Adding people to a mail list

When Searching for patrons to ADD to a mail list, this set of checkboxes allows you to decide if the patron you get is the:

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