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  • References include accurate, up-to-date, comprehensive information
  • Tutorials and How-To guides are led by needs of the user, Reference material is led by the product it describes
  • Although reference should not attempt to show how to perform tasks, it can and often needs to include a description of how something works or the correct way to use it
  • Examples of Reference material are Dictionaries, Encyclopedias or Glossaries
  • Software examples of Reference material are API documentation, class documentation or function documentation


Microsoft Excel

Excel Workbook 97-2004 creates a .xls export file that can be opened directly in Microsoft Excel versions 97 through 2004 with no need for conversion.

Excel Workbook 2008 creates a .xlsx export file that can be opened directly in Microsoft Excel 2008 and higher with no need for conversion.

Comma Delimited

Comma Delimited Export Format

TM Comma Delimited File format works with most accounting packages and with Microsoft Excel. Each field is separated by a comma.

Tab Delimited

Tab Delimited Export Format

TM Tab Delimited File format works with most accounting packages and with Microsoft Excel.

Microcom Ticket Printers

Artsman's Exclusive Thermal Ticket Printer Provider - Microcom

Artsman is proud to partner with Microcom to provide thermal ticket printing solutions, which are optimized for the ticketing market. Their heavy duty metal design and reliable mechanics will provide years of continuous, low maintenance printing. For more information and current pricing, please contact Artsman Sales.

Redeemable via Internet Options

If you decide to allow the pass or gift certificate to be redeemed online, you have two options:
  • Must be fully prepaid for. This is the default option and means that the pass or gift certificate must be paid for by the patron before it can be used online. This includes making postdated payments towards the value of the pass.

Queued document detail

If you view the document detail for a report in the queue, you can:
  • Change the report name and description
  • View the criteria that was used to create the report
  • View the actual report itself using the View button
  • Cause the report to run (if it was stalled) or run again using the Run Button

Viewing Queued Reports

Queued reports can be viewed or run from the main report window by clicking the Queue tab. when you do that, you will see a list with your queued reports below.

You can queue up some of your reports which will run them on the report server (or locally as described below is the report server is not set up) and return the results to you. The window (below) lets you manage reports that you have previously created and set to run.

Recent Orders

There is a feature on the Patron Sales menu that can show you the list of recent orders that have been done.

Accounting Tab

Tax and Budget

Tax Code A unique tax code applicable to this performance only. Click here for more information on the Tax Tables.
Sales Target The budgeted amount this performance is planned to bring in. This is a 'static' field and is not used in reporting.

Changing the View of Patron Window

There are 3 distinct views of the patron window.

Option 1

(standard – popular view)

Full view includes patron personal information - contact card, patron detail tabs - marketing tabs and patron account tabs – ticket, donation and pass purchases, orders, relationships, season packages, online shopping carts and more.

Option 2

View includes only the top half of the patron record, which includes patron detail tabs – marketing tabs.


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