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  • Explanation clarifies, deepens and broadens the reader’s understanding of a subject
  • Provide background and context in your explanation
  • Explanation can consider alternatives, counter-examples or multiple different approaches to the same question
  • Don’t instruct, or provide technical reference Can be conceptual

End Of Day

This section presumes you:

Sample Ticket Sales Report

This section presumes you:
  1. Click the Reports button on the main Theatre Manager tool bar.

    The Reports window opens.

Sample Donation Report

This section presumes you:

Ticket Stock Warning

We are getting a warning message that we are low on ticket stock. I know we are not. How can I get rid of this error message?

To keep track of ticket stock and so your organization knows when to re-order so you dont run out of ticket stock, you perform the following steps:

Ensure you are logged in as a User Master.

Entering Donations on the Order Window

You can add one or more donations to the same order that contains subscriptions, tickets and/or gift certificates. There are a number of reasons why you may wish to do this:
  • A donation that accompanies a season subscription renewal
  • A patron may not be able to attend the upcoming event / play and would like to turn in their tickets. Click here for an

How Theatre Manager Assigns Seats

In an effort to keep patrons who purchase multiple seats together, Theatre Manager will keep an order from crossing an aisle. In addition, the "Best Seat Algorithm" will also keep a single seat from remaining in a row. This means that if a party of 4 is looking for seats in a row that has only 5 seats, Theatre Manager will move on to the next row that has 6 or more seats so that an empty "single" isn't left. It is difficult to fill single seats, so they can be detrimental to maximizing your revenue.

Having Criteria

The Having button allows you to add the having criteria to the search. Having criteria is criteria based on aggrigate values within the search. Examples are:

Direct Link to Mail Lists

If you make some mail lists available online, that patrons can subscribe to them in one of two ways:
  • You can direct people to a sign up web site that only requires name, email address and clicking on some mail lists that describe how your venue will contact them. This always uses a 'double-opt-in' approach for data accuracy and prevent spamming.

Venues / Theatres

A venue is a location for some activity. It can be a theatre, conference room, meeting room etc. If a physical location (venue) has multiple configurations, each venue will have multiple pricing maps representing the different configurations - but all within the same venue. Plays or Events are assigned to a pricing map within a venue. The pricing map can be swapped out throughout the sales period, as long as the new pricing map exists within the same venue setup. Resources can be assigned to a venue to be used as a pick list when creating a rental agreement for a venue.

Pricing Maps

A Pricing Map is a slightly more esoteric concept at work inside a venue. It is not just a physical layout of seats for a venue, but can also be a different pricing structure for those seats.

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