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  • Explanation clarifies, deepens and broadens the reader’s understanding of a subject
  • Provide background and context in your explanation
  • Explanation can consider alternatives, counter-examples or multiple different approaches to the same question
  • Don’t instruct, or provide technical reference Can be conceptual

Changing the Donor's Credit Card

If a patron indicates that they would like their credit card charged in monthly installments to pay off a donation, you can set up donation pledge payments and Theatre Manager will automatically place those payments in the End Of Day on the proper dates for the proper amounts.

Sometimes, issues may arise if the payments stretch over a long time. If the:

Ticket Numbers

The Ticket Number is generated by Theatre Manager and can be used for tracking purposes. Most commonly the ticket number is either scanned or typed into Theatre Manager to track attendance.

A ticket number cannot be changed within the database. They are sequential and thus cannot be reused or reset to start from a previously used number. Each number is assigned sequentially based on the last ticket number issued in the database, whether it be a Festival Seating (General Admission) or Reserved Seating performance.

How Notificiations Go To And From Theatre Manager and Recipients

How do the notifications go from theatre Manager to the staff member, volunteer or patron in the database?

Logoff

Logging off Theatre Manager is an important part of using the software. Since each client is provided with a specific number of licenses based on their contract with Arts Management Systems, you have only a limited number of licenses to go around your office. If you do not properly log off Theatre Manager, you may preclude someone else in your office from logging on.


Login for Outlet Edition

The Login process for the Outlet Edition is the same as any other edition of Theatre Manager. Select your name from the list (or enter it directly), and enter your password to log in.

Login / Logoff

The data stored in Theatre Manager is very valuable, and you want to protect it from those not authorized to access it. You, as a business, also have a responsibility to your patrons to keep their data protected. Therefore, all Employees must log in to Theatre Manager in order to see any data or process any transactions by using not only their name, but a password as well. The password should be known only to the Employee in an effort to protect their electronic identity.

File Selection for Queries - Considerations

The most important step in mail list building, exporting data, or creating form letters is the selection of the correct 'file' to be used on order to point Theatre Manager off in the right direction to retrieve the data you want.

When you select a file, you are able to access all data in that file and all data in the database relating to that file which is above it in the database relationship hierarchy. This is a mouthful, so what does it mean?

Ticket Printing

Tickets are the voucher that indicates a patron has paid for admission to an event. Also a ticket may be free, and serve as a proof of reservation. This section of the online help will help you in configuartion of your printer and the different methods of printing your tickets. For more information on:

Print Ticket Options

During the payment process, there are options for how the tickets will be printed. Some options depend on your Box Office policy, while others depend on the type of printer you may have. Most Practical Automation printers automatically cut after each ticket face is printed.

Box Office policy items include:

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