For a downloadable checklist of all of Day 8

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Employee Management

• Defining and setting Employee Security Levels
• Defining and setting Employee Access Restrictions
• Defining and setting Employee Function Restrictions
• Subscribe to Arts Management's RSS Feed via Employee Preferences

Ticket Faces

Any customizations to the ticket faces will be done by the Trainer. The time spent in this section is normally done independently to allow the Trainer to concentrate on completing the changes as quickly as possible.

• Finalize Customization of Event Ticket Faces
• Finalize Customization of Credit Card Receipts
• Finalize Customization of Gift Certificate Tickets

Batch Ticket Printing

• Printing Tickets for mailing
• Printing Tickets the night of the event
• Printing Tickets for web sales

Support for Theatre Manager

• Use Theatre Manager's online help site to first search for your answer
• Subscribe to Arts Management's RSS Feed
• Contacting Arts Management for Technical Support
• Discussion about the difference of Support versus Training
• Process for checking for new updates to Theatre Manager
• Process for installing Theatre Manager on a New Workstation
• Updating Theatre Manager on Existing Workstations (Push Out versus Walk Around)

Bringing New Staff Members Onboard

• Existing users should be crossing training new users
• Departing employees should be cross training new employees
• Use Theatre Manager's screen casts from our online help site to train on each section
• Use Theatre Manager's online help site to first search for your answer
• Subscribe to Arts Management's RSS Feed
• Create a Training Database and let the new staff member learn without effecting "live" data
• Optional onsite followup training
• Optional telephone training