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Day 1 Afternoon

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Installation of the Software

If your organization took advantage of the Remote Installation, the trainer will quickly review the location and setup for each server(s) and less time will be spent on this task. If the remote installation did not happen, then the trainer will take the time to complete the Remote Installation tasks first, prior to completing the following setup:
  • Complete hardware inventory (recording IPs, passwords, specifications, etc.)
  • Installation and configuration of Theatre Manager on each of the workstations
  • Connectivity testing from workstations to server
  • Check on status - setup up of sub-domain http://tickets.xxxxxx.yyy
  • Check on status - router port forwarding 80, 443, 20, 21, 6181 etc.
  • Check on status - getting TSL confirmation email address
  • Start – SMTP Mail Server, authentication required?, user id, password
  • Start - Testing of SMTP Mail Settings to verify that emails can be sent from Theatre Manager
  • Ensure copies of non-Theatre Manager applications are available (PowerPoint, Excel)

Install Converted Database

  • Installation and setup of the converted database
  • Review any imported data for verification of accuracy

Venue Maps

For this training session, it will be important to have at least 1 workstation available that has MS Excel and MS Powerpoint installed on it.
  • Theory around Price Codes and Sales Promotions
  • Start creating a Venue Map
  • Creation of seat layout
  • Creation of seat names (section, row and seat descriptions)
  • Assigning Best Available Seating (to allow Theatre Manager to know exactly the order in which the box office wishes to sell each seat within a venue)
  • Defining Best Seating Area for patrons to choose from when purchasing tickets via the web