Initial support for single opt-in came on April 5, 2014 - essentially a default was changed so that patrons needed to add themselves to the 'send me emails' button. Double opt-in features were added in mid June to version 10.01 in response to inquiries and deeper understanding of the law from seminars, etc. Opinions vary whether a venues needs single opt-in or double opt in. One things is certain, double opt-in where the patron confirms that they wish to receive emails is far stronger process and help ensure accuracy of emails.

Theatre Manager now has an even easier double opt-in process based on mail lists where emails are sent automatically to patrons and mail list status codes are change to confirm the double opt in status automatically - with limited work on the part of the venue.

This means:

• More features are available online (gift certificate/pass redemption, recurring payments, viewing volunteer/staff activities, promoting events not yet on sale online, etc)
• A number of web pages were tweaked (particularly template files) to support the new web features
• Implemented a far better 'forgotten password scheme' where the user actually resets their password instead of having the actual password emailed.
• Addition of IOS based bar code scanners that can scan linear and QR barcodes. Depending on the IOS device you pick, it is possible to scan tickets in the middle of a field.
• The eblast process now tracks when a customer has opened the eblast and records the open date within Theatre Manager - providing an improved life cycle history of the communication with the patron. TM has always supported recording how a customer purchased online and this augments the overall process by tracking complete life cycle from the delivery of marketing material prior to the purchase decision.
• The classic listener and second generation listener have been redesigned to self update. This is an exciting new approach to help eliminate as much time as possible to do an update - it will just happen.
• And much more...

The key list of changes since Version 9.15 are:

• The second generation server is working very well at venues that are using it. It has addressed the vast majority of issues with email servers - (which have been changing rapidly recently in an attempt to combat spam and viruses). It has also improved performance of the web server significantly.
• Dynamic pricing and changing of Venue Maps on the fly is now possible.

Fiscal Year End Roll Over
If your offices will be closed during the time of your Fiscal Year End (such as over December 31, for example), you may want to make Year End Roll Over (YERO) preparations before you close for the season that need to occur prior to transacting any business in the new fiscal year.

The key list of changes are:

Key Changes in Version 9.11.05

This key list of changes are:

1. Ticket Trove 1.02 is released on the app store with native iPad support and a feature that allows patrons to save their favourite venue.
2. There is a new feature to help identify and automatically merge duplicate patrons
3. There is very important web listener change to better handle patrons who might use the back button on a browser to look at old offerings
4. The process of updating web pages has been improved to help manage future updates (there are no required changes for this version)
5. Ongoing changes to facility management based on customer feedback.

This release is a minor release.