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Theatre Manager 9.25 Released

TM Scanner - Arts Management Systems Ltd. Theatre Manager Version 9.25 contains significant functionality enhancements as part of our twice a year plan to deliver major features and other improvements garnered from users. The major focus on this particular version has been requested improvements to the internet sales process and reduction of IT support time.

This means:

  • More features are available online (gift certificate/pass redemption, recurring payments, viewing volunteer/staff activities, promoting events not yet on sale online, etc)
  • A number of web pages were tweaked (particularly template files) to support the new web features
  • Implemented a far better 'forgotten password scheme' where the user actually resets their password instead of having the actual password emailed.
  • Addition of IOS based bar code scanners that can scan linear and QR barcodes. Depending on the IOS device you pick, it is possible to scan tickets in the middle of a field.
  • The eblast process now tracks when a customer has opened the eblast and records the open date within Theatre Manager - providing an improved life cycle history of the communication with the patron. TM has always supported recording how a customer purchased online and this augments the overall process by tracking complete life cycle from the delivery of marketing material prior to the purchase decision.
  • The classic listener and second generation listener have been redesigned to self update. This is an exciting new approach to help eliminate as much time as possible to do an update - it will just happen.
  • And much more...

Theatre Manager 9.22 Released

Theatre Manager Version 9.22 has been released. Since 9.15, there has been a concentrated effort on performance improvement of the web services and e-blast capabilities as well as feature enhancements. The suggestion is to upgrade at some convenient point in your current season - it doesn't have to occur right away.

The key list of changes since Version 9.15 are:

  • The second generation server is working very well at venues that are using it. It has addressed the vast majority of issues with email servers - (which have been changing rapidly recently in an attempt to combat spam and viruses). It has also improved performance of the web server significantly.
  • Dynamic pricing and changing of Venue Maps on the fly is now possible.

Year End Rollover and Extended Break Settlements

Fiscal Year End Roll Over
If your offices will be closed during the time of your Fiscal Year End (such as over December 31, for example), you may want to make Year End Roll Over (YERO) preparations before you close for the season that need to occur prior to transacting any business in the new fiscal year.

Theatre Manager 9.15.00 Released

Theatre Manager Version 9.15 has been released containing mostly feature enhancements. The suggestion is to upgrade at some convenient point in your current season - it doesn't have to occur right away.

The key list of changes are:

Theatre Manager 9.12.08 Released

Version 9.12 has been released as part of the support agreement. Please refer to the full release notes about version 9.12. All venues are encouraged to upgrade to this version due to some important fixes, especially if you are using windows XP.

Theatre Manager 9.11.05 Released

Ticket Trove - Arts Management Systems Ltd. Version 9.11 has been released as part of the support agreement. Please refer to the full release notes about version 9.11. The release is minor - but since it fixes an important web issue, all venues are encouraged to upgrade.

Key Changes in Version 9.11.05

This key list of changes are:

  1. Ticket Trove 1.02 is released on the app store with native iPad support and a feature that allows patrons to save their favourite venue.
  2. There is a new feature to help identify and automatically merge duplicate patrons
  3. There is very important web listener change to better handle patrons who might use the back button on a browser to look at old offerings
  4. The process of updating web pages has been improved to help manage future updates (there are no required changes for this version)
  5. Ongoing changes to facility management based on customer feedback.

Theatre Manager 9.10 released

Ticket Trove - Arts Management Systems Ltd. Version 9.10 has been released for all current users of Version 9. Please refer to the full release notes about version 9.10.

This release is a minor release.

Theatre Manager 9.07 Released

Version 9.07 has been released for all current users of Version 9. Please refer to the full release notes about version 9.07 and what it takes to install it

Theatre Manager 9.05 Released

Merry Christmas to all!

Version 9.05 has been released for all current users of Version 9. Please refer to the full notes about version 9.05.

Key Changes in Version 9.05.07

  • Theatre Manager is officially certified PCI DSS 1.2 compliant. After months waiting in the queue for final review by the PCI council, one change was requested, implemented and final approval received on December 14th.
  • Facility Management continues to evolve in response to the feedback from the user community. Look for improvements in the look of the calendar, improvements in calendar filters, reorganized screens and more transparent integration between the Gantt chart and the calendar.

    This version also brings the initial implementation of estimating, invoicing, billing and posting to the G/L for the sales/booking of rooms, resources, and staff. During our day long internal staff training session, it became quite apparent just how comprehensive and useful this module would be to many venues.

December 2010 Newsletter

The December ArtsMan Chronicle contains a number of 'how tos' about adding Google Analytics to your web pages, mapping some patrons on Google maps and ad the hot seat analyser. We also welcome new venues to Theatre Manager.

it has been an exciting summer since the release of Version 9 and the latest version is 9.04.12. For any venue currently using version 9, we recommend upgrading to this version as soon as possible as it addresses an important issue where best seat searching could cause a web listeners to continually try to find seats on a nearly full venue.

Version 9.05 is in the works. It will have a significant expansion in the scope of the Facility Management module - and billing for events in your venue, including incidentals like staffing, resources, and consumables like coffee and refreshments will be available - all thanks to the feedback for those who are using the system. We appreciate your help.

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