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Version 8.22

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Upgrade Time

The upgrade time from version 8.21 is very short.

This is a walk around install

Key Changes in Version 8.22.00

The following changes have been made to Theatre Manager since version 8.21

Paymentech Orbital

This version of TM is approved by Paymentech to support their Orbital credit card platform. Orbital is a web based authorization process where TM sends special commands to a special web page based on merchant authentication. Connection to the web page can only be done with secure communication. It also provides a web interface for seeing your credit cards in your batch.

This is a fairly significant option that some venues may like to implement, but there are pro's and con's to using the gateway. The highlights of using this credit card gateway are:

  • It does 'card not present' authorization only. That means it can accept address verification and/or CVV2. It does not support sending the track II information from a credit card swipe.
    • If most of your sales are internet or phone orders, this will not affect you
    • If you have a lot of walk up, you can mitigate credit card fees through address verification and entering the CVV2 number
  • It does massively parallel authorizations. We think this might be a good reason to consider this credit card gateway as an option if you have heavy OnSales dates.
  • The card information is sent offsite and stored at the processor. It means you can implement PCI merchant Schedule C compliance a bit easier.
    • GL Entry Export

      We have added the core capability for XML export to BANNER (used at a number of Universities) in addition to flat file export. If this is of interest to you, you will need to discuss this with the development team to see if it can apply to you..

      Misc Changes

      • TM now remembers changes to the various lists on manage season subscription seats window without having to close the window. There was a condition where clicking on each subscripition series would reset the other list's columns unless you'd closed the window.
      • Improved the alarm notification and dismissal process in the Facilities Management Module. It is now a bit more passive. In addition, any of the system messages like 'backups not run' now appear in a 'message list' so that startup is faster because there are fewer dialogs that need confirmation.
      • A number areas where data can be exported from TM now remembers the last folder you were in and offers to save any new files/pdf's in that folder
      • Fixed the search duplicates option to look for duplicate patrons in the database. Tm was identifying all people that were duplicates - and it was identifying some that were not necessarily duplicates based on the fields selected. A second pass of the list was added to remove any 'false-postitive' identification of potential duplicates.
      • Calendar is now getting set up properly to display events if you don't have the facility management module.

      Things a venue may need to do:

      • Read all prior release notes back to the version you upgraded from and follow any instructions for each version under the subject 'Things a venue may need to do:
      • Verify the external account number if you are transferring GL entries from Theatre Manager to your accounting system via the export function.