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Version 8.21

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Upgrade Time

The time required to upgrade depends on the number of ticket and shopping cart records. If the database contains many of those, the upgrade might take 20 minutes or more from version 8.20.

This is a walk around install

Key Changes in Version 8.21.01

The following changes have been made to Theatre Manager since version 8.20


There is a significant new feature in the patron window (and the ticket review tab in the sales process) that allows you to purchase the ticket normally and then 'Gift' or 'Assign' the ticket to another patron who may be in the household, or, it could be anybody in the database.

The purpose of this feature is to enhance many aspects of the sales process. It means you could purchase season tickets under one patron and assign them to each of the other families that are coming. It could also be used for classes where the parent buys and the child get assigned the tickets, rather than buying under the child's name.

The interface for this feature is done and you can use it now - all you need do is right click on the ticket to assign it (or remove the gift). In subsequent releases, the reporting, ticket printing and web capabilities will be enhanced to support the feature. This also means that selling courses online will allow a parent to purchase and assign the class to children so that the class roster is perfect.

Other Changes:

  • Correct the dialogs that open asking if you want to turn off the do-not-solicit flags. The actual message now appears

Ticket Sales

  • Corrected an issue where adding a new subscription to an order in an outlet version might allow you to select a package belonging to another outlet.
  • The ticket detail window that is opened after double clicking on a ticket now shows the order ticket comment under the order tab
  • Fix issue where auto-renewing subscriptions would only do the first patron in the list

Misc Changes

  • Fix error for sites using plugins - the error message will now be returned properly
  • Fix for building mail lists across outlets where if the mail list build criteria had a search group based on tickets followed by a search group based on patrons. The SQL error that was generated has been fixed.
  • Selecting 'address compliant' mail labels on the mail list window now removes all punctuation. Only characters 0-9, A-Z, '&', '(' and ')' will remain. All others are removed for postal purposes.
  • Added spell check to the pass/gift certificate creation window
  • Fix several form letter issues and improve performance of the merge interface significantly for large email blasts.
  • Fix search for an event that spans three years putting the list window into an infinite loop

Things a venue may need to do:

  • Read all prior release notes back to the version you upgraded from and follow any instructions for each version under the subject 'Things a venue may need to do:
  • To see the ticket 'Gifted to' column on the patron window, the ticket review and the event attendance window, you may need to right click and restore column defaults on the windows. This needs to be done on a per user basis