Things to look at on a Workstation

This kind of trouble shooting is often on a comparative basis. You want to start looking at a workstation if running TM on the server works fine, or if TM runs fine on one workstation, but not another. Things to look at in this case are:

• Does Theatre Manager run fine if it is the only application turned on? If so, look to other applications causing the problem and the solution might simply be a case of adding ram.
• Look at ram usage anyway and the applications that are running. If many applications are running, you may find you need a minimum of 4 gigs of ram just to smooth out performance of the workstation. This is especially important if those other applications can be chatty or active in the background. For example, if you have Theatre Manager, Word, Excel, Outlook or Mail, a browser looking for RSS feeds, youTube, music playing in the background, etc. etc. and all in use at the same time, you may just need ram. If you have windows 7 or 8, sou will need more ram.
• If you are streaming high bandwith video (like YouTube) at the same time as selling tickets, it is reasonable that it might affect performance of a machine while the streaming is going on
• Does TM receive data from the server reasonably fast, but does opening windows take a long time. If so, look to the type of processor. Theatre Manager uses the floating point processor to handle some screen interface elements. That means if you are running a Celeron, it could be slow - because Celerons do not have floating point. The minimum recommended machine is core 2 duo. Please refer to the standard machine to see if you meet those requirements