The picture below has sample settings in company preferences
Director tab that will handle the single router/DMZ settings. Refer to help about
Company Preferences if you are unsure how to configuring this window.
The key things to note are:
- The web Server URL should have 'https:' and use the URL of your ticketing web site. This is typically 'tickets.xxxx.org'
- The web server port should be blank which means use the standard https: port of 443. This generally never needs changing.
- The template page URL should NOT have 'https:' (it should only be http:) and should refer to the direct internal IP address of the main TM Server containing the web page templates
- The Template Page PORT should be 8111 -- meaning FORWARD any requests for custom pages to the TM Server on port 8111.