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TM Server Company Preferences

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The picture below has sample settings in company preferences Director tab that will handle the single router/DMZ settings. Refer to help about Company Preferences if you are unsure how to configuring this window.

The key things to note are:

  • The web Server URL should have 'https:' and use the URL of your ticketing web site. This is typically ''
  • The web server port should be blank which means use the standard https: port of 443. This generally never needs changing.
  • The template page URL should NOT have 'https:' (it should only be http:) and should refer to the direct internal IP address of the main TM Server containing the web page templates
  • The Template Page PORT should be 8111 -- meaning FORWARD any requests for custom pages to the TM Server on port 8111.