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Identify ADA seats to Patron

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An ADA requirement includes identification of the ADA seat and what it may mean to the patron (see sample to the right). For a patron requiring accessible seats, it should be clear what they selected. Conversely, you can also direct those who selected the seats in error to find some others.

You cannot prevent anyone buying ADA designated seats -- because the ADA act stipulates that anybody, ablebodied or not, can buy them on behalf of another. Fraud detection must be done after the fact (according to the act).

Adding Seat Notes

  1. Each and every seat in a reserved seating venue can have a 300 character Seat Note associated with it. It can be used to explain any ADA requirements or directions. This field can also be used to indicate an special seating notes like sightline restrictions if they are of benefit to your patrons, or a tag to show a picture that will display what the view is from the seat.
  2. There is a column called Use which is flag to indicate if the seat note is an internal note (0) or if it can be displayed on the web site to patrons (1). Normally ADA seating notes would have a 1 in this column. Notes appear on the tooltips for a seat at the box office and can be added to the online SVG graphic tooltip notes. You can also place comments and html tags within the seats notes if you wish.
  3. The standard web pages will display the tooltips if you provide them.