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  • How-To guides are aimed towards users, Tutorials are aimed towards learners
  • How-To guides in your documentation helps frame the picture of what your product can actually do
  • How-To guides can be thought of as recipes, directions that guide the reader through the steps to achieve a specific end

Remote Ticket Printing-Ethernet and Local Lan

This setup assumes that your remote router is to be connected to a local network at the remote site -- and that it gives out IP addresses that you can control. If using a Mobile Thumb Drive to connect to the internet, refer to the alternate instructions for mobile/ethernet because this setup will not work.

Remote Ticket Printing-Using a Mobile Internet Device

Things you will need:

  • A Printer with an Ethernet connection
  • A portable router other then those in the current network that has a USB port for the mobile internet thumb drive and can be configured to setup a VPN
  • For OSX
  • For Windows
    • Remote Desktop and Terminal services -OR-
    • A licensed copy of TeamViewer.
  • A Mobile Thumb Drive for internet connection

Randomizing Mail Lists

There are situations where we don't want everybody in the mail list - only a random selection. This could be used for things like:
  • Creating a number of random lists for a lottery based on sale system. The resultant mail lists can be used with different on sale coupon/pre-access codes to distribute times to patrons to buy online
  • Generate a random subset of the people in a mail list for marketing purposes like surveys or invitations to special events

Assign Promotions to a Performance

By default, ALL promotions are available to the performance when it is created.

To add a promotion to a performance, you carry out the following steps:

  1. Open the Event Setup window.
  2. Click on the Promotions Tab.

    A list of all the performances for the event is displayed on the left side of the window.

Change Post Dated Credit Card

If a credit card has not yet been authorized because You can change the credit card information prior to authorization on the:

Merging Sales Promotions

If a number of sales promotions have been created over the years that had a similar purpose, you may find it useful to merge them if they are not longer used.

For example: If an 'Early Bird Subscriber- 20xx' promotion was created for each and there is no possibility of re-using them, you could merge all the old ones into the current one. The discount calculations will be lost - but the meaning - on each ticket from the past - will still be clear as it will say 'early bird subscription'.

Add Multiple Relationships

A convenient way to add multiple relationships to a Patron Record by dragging a number of patrons from the Contact List window onto the Relation tab of a Patron Record.

For example, this would be useful if you were creating relationships between a company and all the staff, volunteers or donors that are associated with that company. To complete this task quickly, you would:

Printing a Receipt from the Donation Detail Window

Use this method if the donation has multiple receipts, i.e. in a post dated donation, and you wish to print only selected receipts.

Importing Existing Patron To A Mail List

There are times when a group of patrons from the Theatre Manager database may need to be exported and imported back into Theatre Manager in order to create a new mail list. This might be required:

One Payment for Multiple Orders

NOTE: If you allow people to pay order balances online, please read:

  • this entire article on the concept (since paying for prior orders is really a single payment for multiple orders) -and-
  • the section Effect of paying for orders online

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