Parts of the Reports Window

The Reports window is used for selecting the specific report that is needed. Report categories are broken down by sections of information in the database. Once a report is chosen, criteria is added to mold the report with the specific information needed. For a listing of all reports, click here.

For Reports specific Quick Reference information, click here.

Parts of the Reports Window

Allows for customization of the currently selected report. This option is currently only available for Season Subscription Renewal Notices. For more information on customizing a report, click here.
Opens the list of reports that have been queued for printing to view the progress and/or the completed reports
Open the list of custom report categories. Click here for more information on custom report categories.
Removes the selected report. This function only works for reports in custom categories.
Prints the currently selected report. This is not currently implemented.
Report Categories A list of all report categories. Click on a category to see all reports in that category.
Reports in the Category A list of all reports under that category. Click on a report to select it.
Begins the report creation process by opening the Criteria window along with any other tabs associated with the particular report you are running. Click here for more information on the Criteria window.

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The Search (Criteria) Tab

The Criteria window is used to add the criteria which will find the specific information for the report or form letter merge. If the criteria is blank, Theatre Manager retrieves all data that matches the reports needs. You can limit or alter the data on the report by:

Parts of the Criteria Window

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Lookup Criteria Opens a list of saved criteria that could be valid for this report or mail list or export.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Opens the Add/Edit Parameter window to facilitate adding new criteria. Click here for more information on the Add/Edit Parameter window.
Opens the currently selected criteria in the Add/Edit Parameter window to allow adjustments.
Deletes the currently selected criteria.
Deletes all criteria from the Search tab.
Tests the current criteria to see how many records will be returned. A message will appear at the bottom of the window showing the number of records to be returned.
Prints a listing of the criteria currently in the Search tab.
Groups the currently selected criteria. This forces the criteria to take precedence in the search.
Ungroups the currently selected criteria.
Allows for selection of data bases on applying an aggregation to the data in a mail list. For example, you may want to allow data to be found for patrons 'having a sum of donations > 500'
Cancels that adding of criteria and returns the user to the Report window.
If selected, the report will be sent to the background report generator so that you can continue working while the servers generate your reports. Requires some settings to be made:
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Completes the addition of criteria and the sorting of data, and takes you to the next page of information for the selected report.

Quick reference information for Reports Criteria

MP4 Video

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How to Add Criteria to a Report

Criteria allow you to refine the information in a report - before generating the report. Criteria can be used to find specific information and using criteria speeds up the process of generating a report.

  1. To start, click the Reports button on the main toolbar. The Reports window opens.

    Click here for more information about the Reports window.

  2. Select the report category, and the report to be used. Click the Print button.

    For more information on the specific reports, click here for a list of available reports.

    The Add Criteria window opens.

    Click here for more information on the Criteria window.

  3. Click the New button to add the first criteria.

    The Add/Edit Parameters window opens.

    Click here for more information on the Add/Edit Parameter window.

  4. Select an Operator.

    Operators are on the left hand side of the window. They are "AND, OR, NOT."

    AND This criteria and all previous criteria will be used in the search.
    OR This criteria or all previous criteria should be used in the search.
    NOT All previous criteria but not this criteria will be used in the search.
  5. Select a data field.

    Clicking on the plus symbol (+) next to a data category expands it to show a list of fields.

    choose indexed fields when possible as Reports generated with indexed fields generate much faster.

  6. Select a condition.

    Conditions determine how the parameters react.

    Click here for more information on conditions.

  7. Set the parameters.

    Depending on the data field and condition, the parameters may be a single number, a range of numbers, or a list of items.

    If a list of items is shown, multiple items can be selected by using the OPTION key (Mac) or the CTRL key (Windows).

  8. At the bottom of the window, click the Save button.

    The Add/Continue button may also be used to add this criteria, and select additional criteria without leaving the window.

  9. Click on the Sort tab, if necessary, and adjust.
  10. Click the Done button to generate the report.

    Click here for more information on the Finished Reports window.

Quick reference information for Reports Criteria

Flash Video

MP4 Video

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Exclude Records

One section on the search sub window is called Exclude Records with Following Flags. There are a number of checkboxes in this section that allows you to quickly eliminate patrons from the search in a way that matched the marketing flag selections on the patron window.

Simply click on a checkbox and Theatre Manager will add the criteria for you automatically. Unclick the criteria and it will be removed from the search. In the example below:

  • 3 checkboxes were clicked resulting in the last 3 criteria in the list
  • The top two criteria were added using the normal criteria selection process.
  • You can mix both criteria on any report.
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Patron Selection

This option only applies only to creating a mail list.

 

Adding people to a mail list

When Searching for patrons to ADD to a mail list, this set of checkboxes allows you to decide if the patron you get is the:

  • Patron that matches the criteria. This means if an item is sold to the primary patron or secondary patron in a household, you will always find the person who the item was sold to.
  • Primary patron only. Regardless of who the item was sold to, this will find the primary household member
  • Non-Primary patrons only. This will find patrons if the patron connected to the search is not a primary patron. Any primary patrons that are found are discarded
  • All Patrons in Household. This will find all patrons in a household, regardless of who purchased an item. e.g. if one person in the household gave a donation, then all members of the household will be selected.

 

Removing people from a mail list

When Searching for patrons to REMOVE from a mail list, this set of checkboxes allows you to decide if the patron removed is the:

  • Patron that matches the criteria. This means if the item is sold to the primary patron or secondary patron in a household, you will always remove the patron who the item was sold to.
  • Primary patron only. Regardless of who the item was sold to, this will remove the primary household member.
  • Non-Primary patrons only. This will remove only patrons who are not the primary patron. A primary patron should remain on the mail list.
  • All Patrons in Household. This will remove all patrons in a household, regardless of who purchased an item. e.g. if one person in the household gave a donation, then all members of the household will be removed if they happen to be on the mail list for some other earlier criteria.
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Gifted Patron Selection

This option only applies to mail merges or reports based on ticket data per performance. This generally means house reports, ticket inventory reports, course attendance, or letters based on tickets

For any ticket or course is sold to a patron, you can specify a person (other than the purchaser), who will use the ticket by gifting the ticket to this person.

A gifted ticket is always owned by the purchaser. Gifting to other patrons may occur for reasons like:

  • A Parent registered for a course for their child
  • A Corporation bought 10 tickets to a fundraiser and gave them to specific employees
  • A person may have bought a subscription on behalf of their friends and you want to track who has certain tickets
  • For social distancing (covid), you might ask who the attendee will be and gift them the ticket

When you run a report or mail merge, this allows two options. Click

  • Find Sold To patron if you always want to see the purchasers name on a merge or report.
  • Find Gifted To patron if you want to see the patron who the ticket was gifted to on the report or merge. If the ticket is not gifted, the original purchasers name will be shown.
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Using Saved Criteria

If you previously saved some criteria using the Save button on the criteria window, you can retrieve it using the Saved Criteria button.

When you see a list of criteria, just double click on the one you want to use.

You can also rename the criteria by selecting one in the list and using the rename button.

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Donation Receipt Tab

Note: tax receipt reports will limit the number of records found to: This is about the number of pages in a ream of paper and is also designed to guard against issues of a report crash if there are a large number of donation receipts. Simply run the process multiple times of there are more receipts.

Parts of the Donation Receipt Criteria

Receipt Printing Option

Next Receipt # The next number that will be used when printing a receipt. The last receipt number is tracked in company preferences and this is rarely altered manually prior to printing the next batch of receipts.
# of Copies The number of copies of each receipt to be printed. If you are printing: The Default is also found in the company preferences donations tab.

Receipt Selection Criteria

Donation Campaign You can select to print donation receipts
Name/Company like Allows for the selection of patrons based on name/company. This selection criteria behaves exactly the same as finding patron in the patron list window - if you want to see how many people may be selected.

The more of the first, last and company you enter, the fewer patrons that will be selected.

Calendar Year Allows selecting of only receipts within a calendar year. The criteria differs depending on receipt type
  • One Receipt Per Payment - This can be left blank. If so, all unprinted receipts dated prior to the current date will be selected that have not yet been printed.
  • Annual Statement Style Receipts - this must be entered. All receipts for the patron for the current calendar year will be selected and printed on the statement, as long as:
    • there is at least ONE receipt for the calendar year that is unprinted
    • and the receipts are all for donations marked with receipt option of annual receipt

Receipt Contents

Regular Name With Company All receipts include the name of the patron.

When checked, the receipts will also include the company in the patron record, if one exists.

Primary Email address Places the patron's primary email address (if they have one) onto the tax receipt. You can use this to print the receipt to PDF and then email that receipt to a patron.

This field is NOT printed when the tax receipt for the campaign is configured to auto-email when the donation is given online.

Company Logo and Address Will place the company logo (see company preferences) and the company address onto the tax receipt.
Receipt # On Forms When checked, Theatre Mangaer will print the receipts with the receipt number on them.

Turn this off if receipts with numbers pre-printed on them are being used (not an advised approach since maintaining receipt numbers on paper with those in TM is harder to do).

Campaign: Prompt Determines if the Campaign: prompt appears in front of the Donation Campaign on the receipt.
'Official Tax Receipt' heading' You can add a title to printed/emailed tax receipts that indicates that the tax receipt is official When printing multiple copies of a tax receipt in the same print/email request:
  • The first receipt will say Official Tax Receipt. In Canada, it will say Official Tax Receipt/Reçu Fiscal Officiel
  • Second and subsequent receipts will indicate Copy for your records. In Canada, it will be bilingual Copy for your records/Copie pour vos archives
    • This text cannot be modified. It always prints on e-receipts and can be optionally printed on batch printed tax receipts.
Comments for Receipts Lets you change the comments printed at the bottom of a receipt. This comment will print on all receipts.

Buttons on the screen

Moves to the Sort tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to print the receipts. If pre-printed forms are being used, make sure they are loaded in the printer prior to clicking this button.

 

Buttons on the toolbar

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
The Donation Receipt tab is where the search criteria is placed that will be used in generating the report.
The Sort tab allows adjustment of the sort order of the columns found in the report. Click here for more information on the Sort tab.
The Titles tab allows you to give the report a name that is meaningful to your requirements. Click here for more information on the Sort tab.
Diataxis: 

Donor Summary Tab

Parts of the Donor Summary Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Create Donor Summary When checked, all donations by a patron in the report will be combined and then the patron's giving level will be adjusted based on the total amount of donations.
Effective Date All donations prior to this date will be summarized in the totals.
Build Summary Only This will create a summary based on the donations in the report.
Remove Summary Then Rebuild It This will remove any existing summaries, and then rebuild the summary for each patron.
Moves to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
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Export Tab

Parts of the Export Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Available Export Fields A list of fields available to export by. Note that this area has two parts:
  • Above all the fields is a pop-up. in the example, it shows patron data. If you click this, you can select fields from other connected data. For example,
    • If you intend of exporting ticket data, yo can select fields from: tickets, plays, performances, patrons, sales promotions, etc.
    • The files that are available in this list depend on the initial choice of data you are exporting
  • Below the file selection is a list of fields. This changes as you change the file pop-up (above)
Adds the currently selected field to the export field list.
Removes the currently selected field from the export field list.
Export Format A drop down menu allowing for adjustments to the format in which the data is exported.

Column Headers

Database Field Name When selected, the data column headers will be the name of the database field.
Regular Name When selected, the data column headers will be in the standard name of the field.
Returns to the Sort tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the exporting of data, and opens the operating system's save dialog. Click here for more information on Exporting Data from the Report function.
Diataxis: 

Hold Code Options Tab

Parts of the Hold Code Options Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Only Display Hold Codes

All When selected all possible hold codes will be displayed in the report.
Used in the Performance When selected only hold codes that have been used in the performance will be displayed in the report.
Entered Here When selected the text field becomes active allowing the user to specify specific hold codes to be looked for.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
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Columns Tab

Parts of the Columns Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Available Custom Columns A list of available columns you can include in your report.
Making a selection from the drop down list, changes the fields available.
Moves the selected Field from Available to Selected.
Moves the selected field from Selected to Available.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
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Format & Fields Tab

Parts of the Insert Summary Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Course Attendance Format
Radio Button - 10 Columns per page If this button is checked, the Course Attendance is printed in 10 columns across the page.
Radio Button - 16 Columns per page (Vertical headers) If this button is checked, the Course Attendance is printed in 16 columns across the page.
Additional Fields
Checkbox - Patron Number If this box is checked, the patron number is included on the report.
Checkbox - Primary Phone If this box is checked, the patron phone number is included on the report.
Column Headers Currently there are three selections:
  • Date Only
  • Time Only
  • Date and Time
Moves to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Insert Summary Tab

This report criteria panel is very useful for Telling Theatre Manager how you want multiple donations for the same patron aggregated (or not) when you are trying to produce the program listing reports. There are two options:

Parts of the Insert Summary Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Donation Giving Level Matrix

Matching Gifts
Checkbox - Add matching gift amount to patron's recognition If the patron is part of a matching gift program, then the matching gift will be included in the totals for patron recognition when this box is checked.
Soft Credits
Checkbox - Add Soft Credits to patron's recognition If the patrons has soft credits in the donor history, these will be added to the totals then this box is checked.
Future Recurring Donations
Checkbox - Add expected future recurring donations If the patrons has recurring donations that are included in the giving summary, then Theatre Manager will
  • Determine possible future value of the recurring donations not yet created up till the date specified and add it to the program recognition
  • If Matching Gifts is also checked, then an estimate of the matching gift will be added for the future recurring donations based on the minimum, maximum and ratio settings in the matching gift tab for the matching gift patron
Summarize Multiple Donations for Patron on Program Listing

Select to show each donation individually on the program listing -OR- COMBINE them according to one of the criteria below:

Show each donation individually Shows all donations within their appropriate giving level matrices without any summarization
Combine based on sort name If a patron has donations in multiple giving level matrices, then all donations that have the same sort name attached will be combined into a single matrix of the user's choice. This will remove double-entered patrons if the donations contain the same sort name.
Combine based on program name If a patron has donations in multiple giving level matrices, then all donations that have the same program name attached will be combined into a single matrix of the user's choice. This will remove double-entered patrons if the donations contain the same program name.
Combine based on patron number If a patron has donations in multiple giving level matrices, then all donations that have the same patron number attached will be combined into a single matrix of the user's choice. This will remove double-entered patrons if the donations contain the same patron number.
Combine based on household number If many people in a household have given donations, then all donations that have the same household number will be combined into a single matrix of the user's choice. This will aggregate donations for the same household.The name that is chosen when combining by household will follow these rules
  1. The primary household patron, if any one donation is listed under their name
  2. The highest value combined donor patron (if the primary didn't give, but many in the family did)
  3. The name of the patron that gave if there is only one
Giving Level Matrix You will see your own giving level matrices so you can combine the selected donations to reclassify them as you wish.

There are three selections in the example image above which are representative of what venues may have typically set up.

  • Corporate Donation Ranges
  • Individual Donation Ranges
  • Special Benefit Events
Moves to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
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Invoice Parameters

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Donations Tab

Parts of the Donations Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Donation Total Options

Show Donation Total Line When checked, an additional line for donation totals will be added to the invoice.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Header Tab

Parts of the Header Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Address Label

Strict Address Compliance Standardized address information enhances the processing and delivery of mail.
Regular Name When checked, the regular name of the patron is used on the label.
Formal Name When checked, the formal name of the patron is used on the label.
Company Name When checked, the company name of the patron is included on the address label.
Title When checked, the title of the patron is included on the address label.
Address Label Comment When checked, the text entry box becomes active, allowing for an additional comment to be added to the address label.

Invoice Title & Style

Invoice When selected, the invoice style will be used for generating the report.
Statement When selected, the statement style will be used for generating the report.
Payment Reminder When selected, the payment reminder style will be used for generating the report.
Confirmation When selected, the confirmation style will be used for generating the report.
Contract When selected, the contract style will be used for generating the report.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Fee & Taxes Tab

Parts of the Fees & Taxes Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Fee Options

Show Fee Detail Line When checked, the fees for the invoice will be listed in detail.
Show Fee Total Line When checked, the fees for the invoice will be summarized into a single line.

Tax Options

Include in Line Item When checked, taxes for tickets, fees, passes, etc will appear with each line in the detail on the invoice ... or consider it showing each price with 'tax included'. Using this may mean you do not want to have some of the other tax options checked.
Show Tax Detail Line When checked, the taxes for the invoice will be listed in detail.
Show Tax Total Line When checked, the taxes for the invoice will be summarized into a single line.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Footer Tab

Parts of the Footer Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Tear Off Section Adjusts spacing so the footer can be torn off the invoice.
Performance Start Warning Time Prints a time on the invoice to alert the patron to arrive at prior to the performance. When set to 0, this field will not print.
Additional Comments The drop down menu is used to select any additional comments that should be included on the invoice. Comments can be added and altered under the Setup >> System Tables >> Invoice Comments menu. Click here for more information about Invoice Comments.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
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Pass/G.C. (or Membership) Tab

Parts of the Membership Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add theprevious criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog toname this criteria.

Membership Total Options

Show Pass/G.C. (Membership) Total Line

Show Pass/G.C. (Membership) Notes

When checked, an additional line for membership totals will be added to the invoice.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Payments Tab

Parts of the Payments Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Payment Detail and Summary Options

No Payment Detail When selected no payment information will be printed on the invoice.
One Payment Per Line When selected all payments will be printed on the invoice with one membership per line.
Summarize Payments on When selected the payments will be summarized based on the selected parameter below.
Payment Method When selected the payments will be summarized based on the payment methods field.

Payment Total Options

Show Payment Total Line When checked, an additional line for payment totals will be added to the invoice.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Projects Tab

Parts of the Projects Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.

Project Detail Options

No Project Shown When selected no project information will be printed on the invoice.
Project Total Only When selected only the project toals will be printed on the invoice.
Always Include Task Group Details When selected the task group details will be included.
Also Include Task Details When selected the task details will be included.

Project Total Options

Include Total Line When checked, a subtotal line will be added to the invoice.

Reporting Options

Use Gantt order When enabled, the invoice will print in the same order as the tasks on the Gantt Chart that is part of the project heirarchy
By Date Only When enabled, the invoice will print by dates.
Show Comments When checked, the comments will be printed.quote>
Diataxis: 

Tickets Tab

Parts of the Tickets Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Ticket Detail and Summary Options

No Ticket Detail When selected no ticket information will be printed on the invoice.
One Ticket Per Line When selected all tickets will be printed on the invoice with one ticket per line.
Summarize Tickets on When selected the tickets will be summarized based on the selected parameter below.
Play Code When selected the tickets will be summarized by the play code.
Performance Series Code When selected the tickets will be summarized by the performance series code.
Promotion Title (Internal) When selected the tickets will be summarized by the internal promotion title.
Promotion Description (External) When selected the tickets will be summarized by the external promotion description.

Ticket Total Options

Show Ticket Total Line When checked, an additional line for ticket totals will be added to the invoice.

Ticket Date Options

Ticket Date Options When checked, an additional line for the Performance Date will be added to the invoice.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Parameters Tab

Parts of the Parameters Tab

Include Fields In Totals

Discounts When checked, this includes any discounts that were received with the sale.
Ticket Fee 1 When checked, all monies that were associated with Ticket Fee 1 are included.
Ticket Fee 2 When checked, all monies that were associated with Ticket Fee 2 are included.
Ticket Fee 3 When checked, all monies that were associated with Ticket Fee 3 are included.
City Tax When checked, all monies that were credited to City Tax are included.
State/PST Tax When checked, all monies that were credited to State/Prov Tax are included.
Federal/GST Tax When checked, all monies that were credited to Federal Tax are included.

Date Range For The Current Period

Start Date Set the date that the report should start on.
End Date Set the date that the report should end on.

Only Display Price Codes

Price Code Options If the bottom half of the screen should display price code options (per the image to the right) instead of date range options, refer to the help page on Price Code Options for a description of their meaning
If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Opens a mini-calendar for easier date selection.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Perf Type Tab

Parts of the Perf Type Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Available Perf Type Fields Theatre Manager has a field called Performance Type that can be customized by each organization. you can use to flag specific performances. It can also be used for reports to narrow down searching for specific performances.
Moves the selected Performance Type from Available to Selected.
Moves the selected Performance Type from Selected to Available.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Price Code Options Tab

Parts of the Price Code Options Tab

Only Display Price Codes

Enabled for Performance When selected only the price codes that are currently enabled for the performance will appear in the report.

Example:

  • If the pricing map has 4 pricing zones: 1, 2, A and B
  • AND only price zones 1 and A are currently enabled for sale in the performance
  • THEN only price zones 1 and A will appear on the report
NOTE: if you have sold tickets in price zone 'B' and then disable it, those tickets will not be shown on the report, but will appear in totals. You might want to use specific price zones to show only subscription tickets
Actually used to sell tickets When selected only the price codes with tickets sold to them for the performance are in the report.

Example:

  • If the pricing map has 4 pricing zones: 1, 2, A and B
  • AND tickets have been sold using only Price Code B
  • THEN only price zone B will appear on the report.
NOTE: This leaves unused price codes off the report to condense it to show only those currently used on tickets.
Entered Here When selected the text field becomes active allowing the user to specify price codes to be included on the report.

Example:

  • If the pricing map has 4 pricing zones: 1, 2, A and B
  • AND you type B, C and D (C an D do not exist, only B does)
  • THEN prices codes B (which may have tickets) and C and D (which won't have tickets) will appear on the report. Price codes C & D will have zeros for totals..
NOTE: This option might be useful if you want specific price codes across venues and you dud not use consistent price zones n each of the venues. Maybe in venue 1, price zones A and B are used for single tickets and in venue 2, price codes C and D were used by a predecessor for single tickets. This way, a report for two events, in different venues, would only show relavent price codes.

Menu Buttons

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Promotion Worksheet Tab

Parts of the Promotion Worksheet Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Do Not Include Invalid Promotions When selected, Theatre Manager will only calculate the promotions relative to the performance.
Include Invalid Promotions When selected, Theatre Manager will calculate all promotions in the system.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Set Day As 'Today' Tab

Parts of the Set Day As 'Today' Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Select Month Ending Set the date that Theatre Manager should use to run the report. Any data past this date will not be included.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Sort Tab

Parts of the Sort Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Available Sort Fields A list of fields available to sort by.
Adds the currently selected field to the sort field list.
Removes the currently selected field from the sort field list.
Selected Sort Fields The fields currently used for sorting. Default sort fields may appear here. There is a limit of nine sort fields.
Sort In Descending Order When checked, the currently selected sort field will sort in descending order.
Upper Case Conversion When checked, the currently selected sort field will be converted to upper case letters.
New Page When Field Changes When checked, the currently selected sort field will start on a new page when the field changes.
Returns to the previous tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Sort and Subtotal Tab

Parts of the Sort & Subtotal Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Available Sort Fields A list of fields available to sort by.
Adds the currently selected field to the sort field list.
Removes the currently selected field from the sort field list.
Selected Sort Fields The fields currently used for sorting. Default sort fields may appear here. There is a limit of nine sort fields.
This drop down menu shows the various subtotal options that are available for this report.

Sort

Sort In Descending Order When checked, the currently selected sort field will sort in descending order.
Upper Case Conversion When checked, the currently selected sort field will be converted to upper case letters.

Pagination

New Page When Field Changes When checked, the currently selected sort field will start on a new page when the field changes.

Subtotals

Subtotals When Field Changes When checked, subtotals will be listed whenever the field changes.
Add Subtotal Header Above When checked, the subtotals will be listed in the header.
Show Subtotal Only, No Details When checked, only the subtotals are displayed.
Returns to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Time Parameters Tab

Parts of the Titles Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Time Range

Hour Start Enter the Hour to Start the Report
Hour Stop Enter the Hour to Stop the Report

Totals Outside Hour Range

Overall Total If enabled, the report will total all the tickets purchased outside of the time range specified.
Total before 7:00 AM If enabled, the report will total all the tickets purchased prior to the start of the time range.
Total after 10:59 PM If enabled, the report will total all the tickets purchased after the end of the time range.

Totals to Track Per Hour

Count Of Records If enabled, the report displays a count of the records processed.
Tran Quantity (Qty) If enabled, the report displays the quanitiy of the records processed.
Tran Tix Price Paid (Price Paid) If enabled, the report displays the transaction ticket prices paid.
Tran Tix Discount (Discount) If enabled, the report displays the discounted transaction ticket prices paid.
Tran Total Amount (Total) If enabled, the report displays the the total of all the transactions.
Returns to the previous tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Time Period Tab

Parts of the Time Period Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Select Data Created Between Set the date and time range of the data to be used.
Opens a mini-calendar for easier date selection.
Sets the date criteria to the default range.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Titles & Formatting Tab

Parts of the Formatting Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.

Page Header Titles

Use default report title If enabled, the default report tile will print. If disabled, you can specify a specific title for the report.
Title Enter the title you want the report to have.
Display employee full name The name of the employee logged into Theatre Manager will print on the report.
Description You can enter a description of the report and/or the criteria you have selected.

Formatting

Subtotal Indent When checked, the indent of the subtotal will be adjusted. Adjust the indent by changing the number in the text field.
Column Gap When checked, the gap between columns will be adjusted. Adjust the actual gap by changing the number in the text field.
Copy and Paste Compatibility When checked, additional adjustments to the spacing will be done to allow for easier copying and pasting of the report into another document.
No Subtotal Headers When checked, the page headers will be adjusted to only fit on one line.
Force Portrait When checked, the report will print in portrait format.
Force Landscape When checked, the report will print in landscape format.
Returns to the previous tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
If selected, the report will be sent to the background report generator (requires a TM server enabled for this purpose) so that you can continue working while the servers generate your reports.
Diataxis: 

Titles Tab

Parts of the Titles Tab

Title Use default report title
  • If checked, the default title of the report will print at the top of every page.
  • If unchecked, you can specify a specific title for the report in the field that follows. This might be useful for meetings if it is the 'monthly marketing report' or 'daily ticket sales report'
Descripiton Display employee full name
  • If checked, display the employee's full name under the report title. This is useful if printing to a common printer
  • If unchecked, you can add in a bit of a description of what the report means instead. eg: Sales stats exclude comps
File Name Use Default File Name
  • If checked, and you chose to export or mail the report as part of the process, the system will automatically pick a file name (based on the name of the report) and append a timestamp to the file name
  • If unchecked, you can enter your own file name to be used when this report is exported (eg monthly sales statistics). You can also specify if you want a timestamp to be appended to the file name.

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Returns to the previous tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: 

Subtotal Options Tab

Parts of the Subtotal Options Tab

If available, uses the default search criteria for this report.
If this report has previously been run, this button will add the previous criteria.
Opens a list of saved criteria for this report.
Saves the current criteria to be used later.
Saves the current criteria to be used later and opens a dialog to name this criteria.
Day Subtotals the report by day.
Week Subtotals the report by week.
Month Subtotals the report by month. This is the default setting.
Moves to the previous tab.
Moves to the next tab.
Cancels that adding of criteria and returns the user to the Report window.
Completes the addition of criteria and the sorting of data, and begins to generate the report. Click here for more information on the Finished Report window.
Diataxis: