Merging Patrons

This section presumes you:

Have successfully logged on to Theatre Manager
Can locate a patron record.

Theatre Manager is designed to keep all information about a patron on one record. If a user duplicates a record by mistake, the duplicate records can be combined. Merging records combines the detailed information stored on two separate records into one of the original records. For example, if tickets have been sold to each of the duplicate patrons, the merged patron will have all the ticket purchases. As well as the patrons, donation, personnel, media, and membership information are similarly combined.

For a step-by-step guide on how to merge duplicate patron records, click here.

Look for John Smith in the demo database. You may find multiple records listed for him. Merge one or more records into one.

From here you can:

Return to the top page to learn about how to navigate through the demonstration tutorial.
Return to learn more about the Patron Window.
Return to learn more about selling a reserved seating event.
Return to learn more about selling a Festival (General Admission) event.
Move forward to entering a donation.

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