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Settings for Performance and Static IP

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  • Set power performance to maximum

    (Jul 2011 O/S) Windows Start -> System Tab -> Power -> Advanced -> Set to "Max Performance"

    (Nov 2011 O/S) Windows -> Settings -> System Power -> CPU Power [tab] -> Set to "Max Performance"

  • Increase time for auto-shutdown/sleep mode

    (Jul 2011 O/S) Windows Start -> System Tab -> ??? -> Advanced -> Either remove sleep mode or set to 10 to 15 minutes

    (Nov 2011 O/S) Windows -> Settings -> System Power -> Advanced [tab] -> Turn OFF "Turn off device if not used for" or set to the highest minutes.

    • This will stop the scanner from going to sleep and upon waking up, possibly receiving a different IP address.
    • It also allows for faster scanning at the door as the usher does not need to wait for the scanner to wake up and re-connect to the wireless router.
  • Set the Scanner to have a fixed IP address

    Theatre Manager counts the number of scanners in use by the IP address of the scanner that it is connecting from. If it is a DHCP and if each time the scanner connects to the network, it is given a new IP address, then you may run out of ticket scanner licenses.

    You can talk with the IT department personnel responsible for issuing IP addresses to determine a range of suitable numbers to assign to the scanners and set the scanner to a fixed IP. This will make connections to the wireless hub faster and allow Theatre Manager to keep track of the various scanners more effectively.

    • Finally, if you can connect via internet explorer (located in the applications folder on the scanner) on the wireless device to your web site, you should have all the network infrastructure in place to do ticket scanning. This means only the Theatre Manager scanning program needs set up.