Scan displays numbers slowly

Some recent MC55/MC55A scanners take a second +/- to scan a ticket when the yellow scan button is pressed. This is longer than normally expected.

Symptoms

The symptoms seem to be that the first number from the ticket will appear on the scanner, then a small delay, then the second number will appear, then a small delay, then the rest of the numbers. In total, it might take the scanner just over a second to register all the numbers, rather than a fluid slow of digits to the screen.

Solution #1

If this occurs, the MC55 needs version 2.0.0.4A or later of scan wedge software installed. Please download and reinstall as per instructions to put the new software in place. Also, please record any settings you have made to set up the scanner as the re-install process clears all data and settings from the scanner.

Solution #2

Recent versions of Windows Mobile also has spell checking turned on. This has a rather detrimental effect on ticket scanning - as it the scanner tries to spell check and predict each ticket number as it is scanned. Please turn this off.